Almost all of Toverland and most attractions can be visited if you have a disability. In most cases you can visit an attraction via a alternative entrance at the exit of the attraction or via an elevator.
✓ Take advantage of extra affordable prices for visitors with a disability: purchase your ticket at the Guest Service
✓ Almost all attractions can be visited with a disability
✓ Make use of the special entrances with a special band
We understand that you still have a lot of questions. Therefore, read the details on this page at your own comfort or check out the answers to frequently asked questions.
• When there is a visible disability, we ask you to fill out our declaration for visitors with a disability truthfully. In this declaration, you state if you are able to visit our attractions by yourself. You will receive a blue wristband.
• If you have an invisible disability, we also ask you to bring proof in the form of a statement (from GP, doctor or psychologist together with a proof of identity) or any other form. If you show this at Guest Services, you will be given the declaration in which you can state if you are able to visit our attractions by yourself. You will receive an orange wristband.
Download the declaration below or ask about it at Guest Services!
When you: can enter and exit the attraction independently, can take a specific sitting position and brace yourself during the ride, can independently follow verbal and/or visual instructions.
You can bring three guides with you through the wheelchair entrance, at Merlin's Quest, Djengu River and Expedition Zork with a maximum of five guides.
A minimum of one guide of 18 years or older is required. With the help of this guide, the visitor with a disability can: enter and exit, take a specific sitting position, hold on and brace during the ride and follow verbal and/or visual instructions.
You must bring at least one guide (aged 18 or older) with you. A maximum of three guides are allowed, with a maximum of five at Merlin's Quest, Djengu River and Expedition Zork.
Some attractions can not be visited with a guide or are an exception. You can read this below.
If a visitor with a disability is unable to visit the attraction unaccompanied, a number of attractions are excluded due to safety requirements.
Applies to the following attractions:
• Fēnix: Due to the placement in the train, a visitor with a disability must be at least 140 cm. The regular minimum length is 132 cm.
• Paarden van Ithaka: Guidance is possible when the child is between 90 and 110 cm.
• Drakenslangen: Guidance is only possible if you do not weigh more than 100 kg together.
• Kletterparcours: Guidance is not possible due to the individual activity.
Almost all attractions have a alternative entrance. You usually visit the attraction through the exit, so you don't have to wait in the regular queue. This alternative queue will therefore also provide fewer incentives. It is possible that you will encounter physical obstacles here, such as stairs. The alternative entrance does not give priority: it does not automatically mean that the waiting time via this entrance is shorter.
You can visit these attractions by elevator, ask an employee for help or follow the instructions provided.
• Maximus' Blitz Bahn
• Djengu River
• Dwervelwind
• Fēnix
Safety
It is not possible, with regard to a safe evacuation, to visit an attraction with a large group of disabled visitors at the same time. Large groups will therefore be divided in smaller groups.
Toilets
All our toilets are accessible for guests with a disability, except in our themed world Ithaka. All our toilets for guests with a disability are equipped with a table to be used to take care of the guest if necessary. These spaces are in or close to the toilets.
Restaurants and shops
All our restaurants and shops are accessible for guests in a wheelchair. In our shops Maximus' Blitzpunkt & Trojaanse Schatten there is less space to move because of the size of these shops.
Well prepared with 360° onrides
Do you want to be well prepared for all the attractions and avoid any surprises? Then watch the 360° onrides on Toverland's YouTube channel from the comfort of your home.
Find information on accessibility for visitors with disabilities on the Toverland app.