Toverland collects personal data. This privacy statement applies to all the services that are offered by Toverland and to the way in which personal data is collected. In this privacy statement you can read all about how we collect your personal data and for what purpose. You will also find information about your rights with regards to your data and how you can exercise these rights.
Latest update: 21 May 2021
De privacyverklaring zal soms gewijzigd worden door bijvoorbeeld wetswijzigingen. Our privacy statement will occasionally be updated because of law changes for example. It is therefore advisable to consult this statement periodically. An updated privacy statement is valid from the abovementioned date.
Identity and contact details of the data controller
The controller for processing personal data is Attractiepark Toverland, located at Toverlaan 2 in Sevenum. We are registered at the Kamer van Koophandel (Chamber of Commerce) under registration number 14067923 and you can contact us on phone number 0031 (0)77-467 7050 and via email on firstname.lastname@example.org.
Purpose of data processing
Attractiepark Toverland processes data for the purpose of:
We process your personal details for the establishment and implementation of agreements to our services and management of the therefrom resulting relations, including the carrying-out of activities aimed to increase our customer database. In case personal data are not provided, we cannot contact you or, in case of the registration for a newsletter, inform you about our services and activities.
If you are younger than 16, you may only provide us with your personal data if you have permission from your parent or guardian. We therefore request that you do not provide us with any data if you have not yet received permission.
If you fill in a contact/quote, application or newsletter subscription form on our website, or send us an email, then the submitted data will be kept for as long as the nature of the form or the contents of your email requires to ensure complete answering and handling. We hereby apply the following retention periods:
Type of data
Contact, reservation and quote forms on our website
Max. 3 years
Up to the moment of unsubscribing from our newsletter
Max. 3 years
Max. 6 months after the promotion/competition has ended
Personal details when establishing agreement (online ticket, pass holder, reservation)
Max. 7 years (including data sent via the abovementioned methods, yet only in case of a commercial relation)
Personal details for job application
Max. 1 year
As a data subject you have a number of rights, including: Access, Rectification, Erasure, Restriction, Objection and Portability of your personal data. Furthermore you have the right as a data subject to file a complaint with regards to the processing of your personal data with the autoriteit persoonsgegevens (information commissioner’s office) and/or court.
Exercising these rights is possible via email@example.com along with a copy of your proof of identification of which the photograph, the numbers at the bottom of your passport/ID and BSN (Citizen Service Number) have been made unreadable.
In case you want to exercise the abovementioned rights, we ask you to contact us via firstname.lastname@example.org. For verification purposes we must determine the authenticity and validity of your identity to establish the legitimacy of your request. We may have to carry out a verification of your proof of identity. We only accept an identity verification in case it meets the following requirements:
Make a safe copy with the KopieID app
With the help of the KopieID app, you are able to protect a copy of your proof of identification. This way you won’t submit more personal information than strictly necessary. You can download the KopieID app from the Apple App Store, Google Play Store or Windows Phone. The app is a publication of the ministerie van Binnenlandse Zaken en Koninkrijksrelaties (Dutch Home Office).
Visiting data and Google Analytics
We use Google Analytics to keep track of generic visiting data and to analyse how effective our AdWords-advertisements are on Google’s result pages. Those data are used for the statistical analysis of visiting and click behaviour on our website. It also allows us to optimise the working of our website. We have also configured Google Analytics to be privacy friendly, so that IP-addresses are depersonalised and data is sent via a secured connection.
Google uses this information to keep track of how our website is used, to issue reports about our website and to offer information to Toverland as an advertiser about the effectivity of our campaigns. Google can issue this information to a third party in case Google is required to do so by law, or as far as third parties process information on behalf of Google. We have no influence in this.
We explicitly point out that Toverland can never retrace this data to you as a person or individual.
We offer a newsletter in which we want to inspire and inform those who are interested. Your email address will only be added to our list of subscribers after your explicit consent. Every newsletter contains a link with which you can unsubscribe. Your data will be kept until you unsubscribe. A database containing subscribers to our newsletter will not be supplied to third parties.
We use marketing lists to create profiles based on website behaviour, so that we can offer our visitors relevant adverts based on marketing cookies. In this way you, as a visitor, will see relevant adverts, for it matches your previous behaviour on our website. In this way we hope to provide you with better information about our services and articles. These data cannot be traced to a specific person.
We have signed a processors agreement with all the companies involved in processing our data. This document defines the reason why data is processed and which security measures must be taken for where personal data are kept. It also states that those who process the data, must treat all information as confidential and not process the information on their own accord for any other purpose than stated in the processors agreement.
We have a partnership with CM.com, as a service provider for processing and storing the personal data in a secure environment.
We take the necessary technical and organizational measures (such as a login or password system, physical security measures, etc.) to ensure that your personal data is protected against loss or unlawful use